Frequently Asked Questions
Everything you need to know about Festivo API
- What countries and cities do you support?
- We support 250+ countries, 5,500+ regions, and 1,000+ cities worldwide. Our database is continuously updated to ensure accuracy and coverage. Check our documentation for the full list of supported locations.
- How accurate is your holiday data?
- We maintain one of the most accurate holiday databases in the industry. Our data is sourced from official government sources, verified by local experts, and updated in real-time as changes are announced.
- Do you support historical data?
- Yes! We maintain historical holiday data going back several years, which is useful for analytics, reporting, and compliance purposes.
- What languages are supported for holiday names?
- We support over 30 languages for holiday and observance names. Each holiday includes translations in major languages, making it easy to build multilingual applications.
- How is city-level data different from country-level?
- Many holidays are observed only in specific cities or regions. For example, local patron saint days or regional festivals. City-level precision ensures you have accurate data for your specific location.
- What is your API uptime guarantee?
- We maintain 99.9% uptime SLA for Pro and Enterprise plans. Our infrastructure is distributed across multiple regions with automatic failover to ensure reliability.
- Can I use Festivo API for commercial projects?
- Absolutely! All our plans, including the free tier, can be used for commercial projects. Enterprise customers get additional benefits like invoicing, PO support, and SEPA Direct Debit.
- How does billing work?
- Billing is based on API requests per day. Unused requests do not roll over. Pro plans are billed monthly, and Enterprise plans can be customized with annual contracts.
- Is there a rate limit?
- Rate limits vary by plan: Free tier allows 10 requests per minute, Pro allows 100 requests per minute, and Enterprise plans have custom limits based on your needs.
- Do you offer SEPA Direct Debit?
- Yes! Enterprise customers based in the EU can pay via SEPA Direct Debit, along with traditional invoicing and purchase order processing.
- How do I get started?
- Sign up for a free account, get your API key, and start making requests. Check our Getting Started guide in the documentation for detailed instructions and code examples.
- Can I test the API before committing?
- Yes! Our free tier gives you 1000 requests per day to test and evaluate the API. No credit card required for the free tier.